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Acceptable Use Policy
Last updated: 30 September 2026

Kidan is a dating and marriage app for the Habesha community. This policy explains what members may and may not do on Kidan — in the Android app and on kidanapp.com. It forms part of our Terms of Service. By using Kidan you agree to follow it.

In short: be an adult, be yourself, be respectful, and never use Kidan to sell, scam, harass or exploit anyone.

1. Who may use Kidan

2. What is not allowed

3. Meeting in person

Meet in public places, tell a friend or family member where you are going, and arrange your own transport. Never send money to someone you have not met.

4. Reporting and blocking

Every profile and chat has Block and Report options. Blocked members can no longer like or message you. Every report goes to the Kidan team with the details needed to review it. You can also email kidanapp.help@gmail.com.

5. What happens if the rules are broken

Depending on how serious it is, we may remove content, warn the member, restrict features, or suspend or permanently ban the account — without notice where safety requires it. Serious matters, including anything involving a child, threats to life, trafficking or fraud, may be reported to law enforcement. See our Law Enforcement Guidelines.

Accounts closed for breaking this policy are not refunded for the current subscription period, unless the law requires it (see our Cancellation & Refund Policy).

6. Appeals

If you believe your account was restricted by mistake, email kidanapp.help@gmail.com with the phone number on the account and why you think the decision was wrong. We re-examine the report and evidence and reply within 7 days. If the appeal is upheld, the content or account is restored; if it is refused, the decision is final.

We aim to review reports involving a child, threats, trafficking or intimate image abuse within 24 hours, and all other reports within 3 working days.

Questions or safety concerns?
Email kidanapp.help@gmail.com